The use of services from hostersglobe.com, constitutes agreement to these terms and conditions.Below is the list of our
policies you agree with when signing up with us as a customer. Please take the time to review all of them and fully
understand our services. All of our policies are written and based around providing security and assurance to our
customers and our selves.
Terms of service
The initial service term of the Agreement shall begin on the date that Hostersglobe generates an e-mail message to Customer announcing the activation of the Customer's account (the "Service Commencement Date") and shall continue for the number of month(s) stated in the Order (the "Initial Term"). Upon expiration of the Initial Term, this Agreement shall automatically renew. Unless hostersglobe or Customer provides the other with written notice of non-renewal at least five (5) days prior to the expiration of the Initial Term or then-current Renewal Term, as applicable.
Money Back Guarantee:
We want all of our customers to be happy with our services. We offer a genuine 30 Day 100% Money Back Guarantee if you are not happy with our service. You can do it just by opening a ticket.The money back guarantee is not applicable for dedicated servers. The money back guarantee is applicable to new customers only. Only first-time customer/account are eligible for the refund. This policy is to prevent the misuse of our money back guarantee.
Account Setup and Customer Information
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) incase of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
You agree to supply appropriate payment for the services received from Hostersglobe, in advance of the time period during which such services are provided. HostersGlobe has the right to terminated the server if the payment is not done within 5 days from the due date. You agree that until and unless you notify Hostersglobe of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Hostersglobe reserves the right to change the monthly payment amount and any other charges at anytime.
Suspension and Termination
1.1 Suspension:- At the sole option of HostersGlobe for any reason set forth herein or any violation of the HostersGlobePolicy, HostersGlobe may suspend your account by deactivating any access by you and by web users to any information contained on the HostersGlobe servers related to your account while maintaining the information and data related to your account upon the HostersGlobe servers. Suspension shall specifically include the disabling of your hosted domain and any access to information or data related to your account. In the event of any such suspension you will be notified. At the option of HostersGlobe you may be given an opportunity to correct such breach or violation. Upon being notified of an opportunity to correct such breach or violation, if such breach or violation is not corrected the account may be terminated under paragraph 1.2. Service charges will continue to accrue on suspended accounts as if they were not suspended. You will remain responsible for the payment of any such charges during any such period of suspension.
1.2 Termination:- This agreement and all of its terms shall remain in full force and effect until it is terminated. Termination shall include the removal of any and all of your information from the HostersGlobe servers. Such information or data may or may not be made available to you by HostersGlobe after any such termination. This agreement may be terminated either (a) after a period of suspension as set forth in paragraph 1.1 or (b) except as otherwise stated herein by either party upon 5 days of a renewal period for any reason. Non payment of server within 5 days of renewal will lead to server termination.
All services provided by Hostersglobe may only be used for lawful purposes. This includes, but not limited to: copyrighted material, material we judge to be threatening or obscene. The customer agrees to indemnify and hold harmless Hostersglobe from any claims resulting from the use of our services.
Examples of unacceptable material:
Scam Sites (ex: Ebay/Paypal,CC/Password Scam sites)
Mailbombers or any sort of spam sites
Roms / Emulators
Hack programs and archives
Our migration team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.
Backups and Data Loss
Your use of the service is at your sole risk. Hostersglobe is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Hostersglobe servers.
We strongly recommend you have local backups available in case any bad/disaster happens.
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
Hostersglobe reserve the right to change prices listed on Hostersglobe, and the right to change the amount of resources given to plans at any time. Contract pricing customers will not be affected by any price change throughout the contract period. The amount you pay for hosting will never increase from the date of purchase.
Customer agrees that it shall defend, indemnify, save and hold Hostersglobe harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Hostersglobe, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostersglobe against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hostersglobe; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Hostersglobe's server.
Hostersglobe will not be responsible for any damages your business may suffer. Hostersglobe makes no warranties of any kind, expressed or implied for services we provide. Hostersglobe disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Hostersglobe and its employees.
Changes to the TOS
Hostersglobe reserves the right to revise its policies at any time without notice.